Messenger automation / Facebook Pages
Your Page messages.
Your reply is ready.
Choose the message that starts a rule and write your reply once. The conversation stays in your inbox for you to continue.
Create a Messenger ruleYour Page messagesIllustrative example01 / Incoming message
Hi, do you offer delivery?
02 / Your prepared reply
Hi! We deliver to the areas listed on our shipping page. Tell us your city so we can help.
The trigger
Start a flow at the right moment.
A rule can begin with any new message, or only when a customer writes a word or phrase you choose.
Example rule setup
When the Page receives
A message containing “delivery”
Messenger sends
Your shipping answer
From Page to reply
A clear setup for your Page conversations.
- 01
Choose the Facebook Page
Use a Page you manage and have connected to AutoMashi.
- 02
Choose the incoming message
Start from any message or a keyword such as “price” or “delivery”.
- 03
Write the reply and frequency
Write the message and decide if it repeats on every match or once per person.
- 04
Follow the conversation
Review messages in the inbox and take over when needed.
Messenger automation FAQs
Does Messenger automation use my personal profile or a Facebook Page?
Automation connects to a Facebook Page you manage and handles incoming Page conversations in Messenger, subject to the Meta permissions granted.
What can trigger a Messenger reply?
Choose any new message or a keyword or phrase sent by a customer. Then write the reply and set whether it repeats for each message or runs once per person.
Can I edit a reply after creating a rule?
Yes. Edit the rule, keywords, and message in the dashboard, then save changes for future conversations.
Where can I see incoming Messenger conversations?
They appear in the AutoMashi inbox, where you can review them and reply manually when needed.